If your car isn’t drivable after a crash, AAA has nationwide service vehicles ready to transport it to the auto body shop of your choice. Get roadside assistance by contacting AAA in any of these ways: Call the number supplied on your membership card; use the AAA Mobile app; text the word help to 800-222-1134 (in Florida, Georgia and Tennessee) or 800-222-6424 (in Iowa, Illinois, Michigan, Minnesota, Nebraska, North Dakota and Wisconsin); or request help online at AAA.com/Roadside. If you’re traveling outside your local region and want to call, use the toll-free 800-AAA-HELP (800-222-4357).
Hertz Car Rental
Need something to drive while your car is in the shop? AAA Members save up to 20% on the base rate of a Hertz car rental and get the free use of a child seat. There is no charge for additional qualified drivers, the young renter fee is waived for members ages 20 to 24, plus members get additional exclusive benefits and promotional offers. You can also sign up for Hertz Gold Plus Rewards and earn points for each dollar you spend.
AAA Approved Auto Repair
No need to worry about finding the right repair facility after a crash. Every Approved Auto Repair (AAR) shop—more than 7,000 nationwide—must meet stringent quality standards. (Many offer only mechanical repairs, so check before you go if you need body work.) AAA Members get 10% off labor (up to $50) and a 24-month/24,000-mile warranty on parts and labor. To find the nearest AAA Approved Auto Repair location, visit AAA.com/AutoRepair. You can even filter your search results based on what type of repairs are needed.
If your car was totaled and you need a new one, access car-buying and financial tools at AAA.com/AutoBuying. When you’re ready to buy, let AAA help you finance your purchase with an auto loan.1 Find competitive rates and get started at AAA.com/AutoLoans.
Have auto insurance through AAA?
If you’ve got auto insurance through AAA and you have been in a crash, here are three ways AAA can help you get back on the road:
If you have a crash and your vehicle isn’t drivable, one call to the number on your proof of insurance card is all it takes to get Accident Assist,2 which does the following:
- Dispatches roadside assistance to tow your vehicle.
- Starts the claim process.
- Schedules repairs at a shop of your choice.
- Makes a rental car reservation that fits your coverage.
Direct Repair Shops
Save time and effort when you use our network of automotive repair shops, all of which have been inspected to meet rigorous AAA standards. Here are some advantages of choosing AAA Direct Repair Shops:
- You won’t have to wait for a claim adjuster to come out and inspect your car. AAA Direct Repair Shops can provide a written estimate on the spot.
- Text or email alerts can keep you updated on the status of your repairs.
- When repairs are complete, AAA automatically pays the Direct Repair Shop.
- AAA guarantees the repairs for as long as you own your vehicle.
Express Claim Service
If you have to drop your car off at a repair shop, how do you then get to the car rental agency without imposing on a friend or relative? With AAA Express Claim Service,3 you leave your car at an Enterprise or Hertz rental agency and drive away in a rental. We then transport your car from the rental agency to the AAA Direct Repair Shop, and after it’s repaired, we’ll have it waiting for you back at the rental agency.