Fortunately, this couple had booked their Ireland getaway through AAA Travel Advisor Alex Kantor. After getting nowhere with the car company’s local reps, they emailed Kantor—who immediately called his contact at the company. Quickly, the couple received a replacement car—upgraded, as a bonus—and were on their way, able to enjoy the rest of their holiday free from the stress of auto issues.
“When you have a travel agent, you have someone on your side,” Kantor says.
After doing plenty of research online, you self-book a cruise—only to see an ad from the same cruise line a month later, heralding a sale that could have saved you hundreds of dollars.
Most of us assume the internet will give us the lowest available prices. But using a travel agent is actually how you can become aware of upcoming, not-yet-available deals and discounts that haven’t reached the internet.
“If there is a major sale from, say, a certain cruise line, the travel agents often get a notification a month prior to the sale coming out,” Dubose says. “The travel operators want us to have that information first, before anyone else—even Google—because they know travel agents are the best word of mouth.”
Once they have the inside track on sales and deals, travel agents pass that information along to their clients—often ahead of Google.